Follow BT News

Tags

mobile

fibre broadband

financial results

business & public sector

Sport

Consumer

TV

wholesale & ventures

group

innovation

Openreach

shareholders

Tag / Consumer

BT promises to bring back customer service to UK contact centres

BT promises to bring back customer service to UK contact centres

Press releases   •   Sep 18, 2015 15:15 BST

BT Consumer has promised to answer more than 80 per cent of its customers’ calls in the UK by the end of 2016 and plans to go further in years to come.

BT appoints Dan Ramsay as Consumer marketing director

BT appoints Dan Ramsay as Consumer marketing director

Press releases   •   Sep 17, 2015 10:00 BST

BT today confirmed the appointment of Dan Ramsay as Consumer marketing director, a role which will see him oversee BT Consumer’s marketing and advertising strategy.

BT Sport announces next BT Sport showcase games

BT Sport announces next BT Sport showcase games

Press releases   •   Sep 14, 2015 15:00 BST

BT Sport has announced the next live UEFA Champions League and UEFA Europa League group stage matches that will be available for fans to watch on its Freeview BT Sport Showcase channel.

BT SmartTalk hits a million

BT SmartTalk hits a million

Press releases   •   Sep 14, 2015 13:48 BST

BT’s SmartTalk app, which makes mobile phone calls cheaper for customers, has reached its one millionth download milestone after only two years.

AMC announces new programming and premieres to coincide with first-ever UK launch on 28th August exclusively to BT customers
BT Sport to show Manchester United UEFA Champions League clash on BT Sport showcase

BT Sport to show Manchester United UEFA Champions League clash on BT Sport showcase

Press releases   •   Aug 24, 2015 11:02 BST

The first UEFA Champions League live match shown on BT Sport Showcase will be Manchester United’s vital second leg play off against Club Brugge next Wednesday, August 26.

BT Sport to be the home of the 2017/18 Ashes

BT Sport to be the home of the 2017/18 Ashes

Press releases   •   Aug 24, 2015 08:00 BST

BT Sport is to become the home of The 2017/18 Australia vs England Ashes and will show all Australian home cricket internationals exclusively live in the UK.

Spurs star Harry Kane joins BT's sporting team

Spurs star Harry Kane joins BT's sporting team

Press releases   •   Aug 18, 2015 09:11 BST

England and Tottenham Hotspur star Harry Kane has signed up to become a BT Ambassador. He will feature in TV adverts for the new BT Sport channels as well as appearing as a guest on football shows.

BT launches new nine-month student broadband packages

BT launches new nine-month student broadband packages

Press releases   •   Aug 14, 2015 10:04 BST

BT has launched three new student broadband packages specially tailored for the millions of students living in shared households across the UK.

BT extends deal with UKTV to include all 10 channels and UKTV Play

BT extends deal with UKTV to include all 10 channels and UKTV Play

Press releases   •   Aug 13, 2015 10:00 BST

BT TV and UKTV today announced a new deal to make UKTV’s full portfolio of channels available to BT customers for the very first time.

BT launches My BT Service app

BT launches My BT Service app

Press releases   •   Aug 10, 2015 10:15 BST

BT has launched a new easy-to-use service app to help customers with Apple or Android phones manage their BT account.

AMC to launch for the first time in the UK exclusively to BT customers on 28th August

AMC to launch for the first time in the UK exclusively to BT customers on 28th August

Press releases   •   Aug 04, 2015 14:01 BST

AMC Global, the international AMC-branded television network, and BT announced today that AMC will launch in the UK for the first time on 28th August exclusively to BT customers.

BT TV announces pricing of its new entertainment TV pack including Europe’s first ultra HD Sports Channel

BT TV announces pricing of its new entertainment TV pack including Europe’s first ultra HD Sports Channel

Press releases   •   Jul 17, 2015 10:05 BST

BT has announced details of its new BT TV Ultra HD package, which includes Europe’s very first live sports Ultra HD (4K) channel, BT Sport Ultra HD, and the company’s new BT TV Ultra HD set top box.

BT Sport launches female mentoring programme

Press releases   •   Jul 15, 2015 15:27 BST

BT Sport has announced a new mentoring programme to recognise and develop female talent in the pub industry

BT Consumer CEO calls for Ofcom to tackle Sky dominance

Press releases   •   Jul 09, 2015 16:01 BST

John Petter, CEO of BT’s Consumer Division today called on Ofcom to formally amend the scope of its Digital Communications Review to include pay TV, citing high prices and poor outcomes for consumers arising from a lack of competition in pay TV.

Wi-Fi driving customer growth for UK business

Wi-Fi driving customer growth for UK business

Press releases   •   Jun 29, 2015 12:33 BST

Two thirds (69%) of UK companies see in-venue wi-fi[1] as essential to the growth of their business according to research from BT Wi-fi to mark the 18th anniversary of wi-fi (June 1997).

AMC to launch for the first time in the UK exclusively from BT

AMC to launch for the first time in the UK exclusively from BT

Press releases   •   Jun 16, 2015 11:14 BST

AMC Networks International (AMCNI) and BT Group today announced a new agreement to launch AMC in the UK this September, making it available exclusively to BT customers.

Is a 'drop of a hat' quicker than a 'blink of an eye'?

Is a 'drop of a hat' quicker than a 'blink of an eye'?

Press releases   •   Jun 16, 2015 10:32 BST

With superfast broadband giving us access to information ‘in the blink of an eye’ and news being able to spread “like wildfire”, do we actually know how quick these speed clichés are? To solve this conundrum, BT researched 20 clichés to see which is actually the fastest.

UEFA Champions League and UEFA Europa League to be free with BT TV

UEFA Champions League and UEFA Europa League to be free with BT TV

Press releases   •   Jun 09, 2015 10:45 BST

BT has revealed that all 351 matches from the UEFA Champions League and Europa League next season will be free for customers who take BT TV.

BT Sport offers hotels over 220 UEFA Champions League and UEFA Europa exclusively live

BT Sport offers hotels over 220 UEFA Champions League and UEFA Europa exclusively live

Press releases   •   Jun 09, 2015 10:44 BST

BT Sport has unveiled a great value deal for hotels and commercial premises to show up to 223 UEFA Champions League and UEFA Europa League matches exclusively live on Tuesday, Wednesday and Thursday nights to entertain existing guests and entice new customers into their premises midweek.