BT has appointed a new senior executive, Mark Sexton, to head up its public sector business in London and the South East and implement a new strategic direction to increase its local presence.
Mark, who lives in Havering and went to Havering College, will lead a recently expanded team of 22, with a strategic focus on building long term, local relationships with organisations such as local government, local health authorities, universities and housing associations.
He has worked at BT for almost 30 years and previously managed roles in finance, service delivery and client relationship management in both public and private sectors with organisations in finance services, IT services, central and local government. .
BT has around 400 public sector customers in London and the South East and Mark will be focused on helping customers to connect, collaborate, integrate and transform citizen, patient, tenant and student services.
Mark said: “The public sector remains under enormous pressure to reduce costs and be more efficient against a backdrop of dealing with increasing demand for healthcare, social care, education and other essential services. Technology is a huge enabler and BT’s ICT services and expertise, backed by high-speed, secure, global networks, can help our customers meet these seemingly conflicting goals.
“My aim is to revitalise and strengthen the company’s relationships with our colleagues in the public sector in London and the South East by providing more regular local contact.
“We’re making massive investments in technologies and innovation, customer service and, not least, fixed and mobile networks, which gives us a great opportunity to combine services for our public sector customers, current and future.”
He added: “The way the public sector procures ICT services has changed dramatically in recent years, with an end to large, centralised contracts, and a move to more localised decisions and sharing of services. Our strategic direction reflects the changing landscape and customer needs.”
Mark will work closely with Andrew Campling, BT’s general manager for London and the South.
Andrew said: “Mark’s appointment marks a new strategic direction for our public sector division, with significant investment and focus at a local level.
“I’m sure our public sector customers will welcome this renewed focus and commitment from BT as they negotiate the major IT infrastructure and digital transformation programmes that will be necessary in the years ahead. With such a strong presence and unrivalled capabilities in London and the South East, we’re ideally placed to support them.”
BT’s purpose is to use the power of communications to make a better world. It is one of the world’s leading providers of communications services and solutions, serving customers in 180 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to its customers for use at home, at work and on the move; broadband, TV and internet products and services; and converged fixed-mobile products and services. BT consists of six customer-facing lines of business: Consumer, EE, Business and Public Sector, Global Services, Wholesale and Ventures, and Openreach.
For the year ended 31 March 20161, BT Group’s reported revenue was £19,012m with reported profit before taxation of £2,907m.
British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York.
1The results for the period have been revised to reflect the outcome of the investigation into our Italian business. Detail of which is set out in our third quarter results announcement published on 27 January 2017. This financial information is unaudited.
For more information, visit www.btplc.com