BT has appointed a new senior executive, Jon Reynolds, to head up its public sector business in Wales and implement a new strategic direction to increase local focus nationwide.
He will lead a sales team of 21, with a strategic focus on building local relationships and driving business with Welsh agencies such as local authorities, NHS boards, universities and housing associations.
Having lived and worked in Wales and the South West for more than 30 years Jon has worked in a variety of roles for BT for 28 years. Jon has been the regional director for BT in the South West Since 2009, is a regional CBI Council member and already sits on the BT Wales Board.
BT has more than 400 Public Sector customers across Wales and the South West and Jon will be focused on increasing its market share across both.
Jon said: “The public sector remains under enormous pressure to reduce costs and be more efficient, against a backdrop of increasing demand for digital social care and other essential services.
“Technology is a huge enabler and BT’s IT services and expertise, backed by high-speed, secure, global networks, can help our customers meet these seemingly conflicting goals.
“We’re making massive investments in technologies and innovations, customer service and, not least, fixed and mobile networks, which gives us a great opportunity to combine services for our public sector customers, current and future.”
He added: “The way the public sector procures IT business has changed dramatically in recent years, with an end to large, centralised contracts, and more localised decisions and sharing of services. Our strategic direction reflects that.
“I’m very pleased to be taking on this new role to revitalise and strengthen BT’s relationships with our colleagues in the public sector in Wales.”
As director of Public Sector in Wales, Jon will work closely with BT Cymru Wales director Alwen Williams and will continue to sit on BT’s Welsh Board.
Alwen said: “Jon’s appointment marks a new strategic direction for our Public Sector division, with significant investment and focus at a local level, at a time when many of our competitors are pulling back.
“I’m sure our public sector customers will welcome this renewed focus and commitment from BT as they negotiate the major IT infrastructure and digital transformation programmes that will be necessary in the years ahead. With such a strong presence and unrivalled capabilities in Wales, we’re ideally placed to support them.”
BT’s purpose is to use the power of communications to make a better world. It is one of the world’s leading providers of communications services and solutions, serving customers in 180 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to its customers for use at home, at work and on the move; broadband, TV and internet products and services; and converged fixed-mobile products and services. BT consists of six customer-facing lines of business: Consumer, EE, Business and Public Sector, Global Services, Wholesale and Ventures, and Openreach.
For the year ended 31 March 20161, BT Group’s reported revenue was £19,012m with reported profit before taxation of £2,907m.
British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York.
1The results for the period have been revised to reflect the outcome of the investigation into our Italian business. Detail of which is set out in our third quarter results announcement published on 27 January 2017. This financial information is unaudited.
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