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BT partners with Jabra on sound enhancing headsets

Press release   •   May 31, 2017 13:01 BST

Full end-to-end IP Telephony portfolio now available from BT Wholesale

BT Wholesale has signed an exclusive partnership with leading manufacturer of communications and sound solutions Jabra, to offer sound-enhancing headsets and speakerphone bundles to its resellers.

The new top quality headsets offer enhanced comfort for users who need to wear them all day – such as contact centre staff - and feature high definition (HD) sound, noise-cancelling and hearing protection technology. They allow greater freedom of movement for office or field-based staff by allowing them to choose wireless headsets. The headsets also feature enhanced security to protect against eavesdropping on important calls.

The Jabra partnership enables BT Wholesale to deliver better margins for customers, offering competitive pricing for resellers. It also provides resellers with an enhanced portfolio, providing the whole solution needed by customers for IP telephony.

Marc Timmermans, director Wholesale Calls & Hosted Communication Services, BT Wholesale said: “Working with Jabra gives our Wholesale partners an exciting opportunity to add even more high value add-ons to our hosted offerings, helping them to expand and differentiate their proposition and drive new revenue streams. We’ve also made this available so that any customer can buy the Jabra products through our online sites. They don’t have to be a hosted customer already, as they just need to access our eCatalogue service through our website."

Nigel Dunn, Managing Director Jabra EMEA North, said: “We are excited to be embarking on our partnership with BT Wholesale as the exclusive headset supplier of choice for the next four years within their hosted communications service. Providing BT Wholesale’s resellers with the option of deploying Jabra audio devices as part of their UC or SIP trunking voice service allows the channel partner to fully own the end-to-end customer solution, blocking out the competition from adding on devices post roll-out.

“Naturally, as sound solution experts, we understand that the headset plays an integral role within UC and Cloud deployments and is the conduit between next gen technology and the user, quickly driving adoption and delivering ROI. This partnership will now allow resellers to deliver that message and support their end-users to increase value in the relationship.

“By becoming BT Wholesale’s exclusive audio device partner we can provide their channel community with corded and wireless headsets and conference speakerphones that feature superior sound quality, are robust for daily use and comfortable for all-day wear. The benefit of this to the reseller is that they can be easily ordered via their existing path to purchase through BT Wholesale and also help support increases in ARPU to drive incremental margin.”

About BT

BT’s purpose is to use the power of communications to make a better world. It is one of the world’s leading providers of communications services and solutions, serving customers in 180 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to its customers for use at home, at work and on the move; broadband, TV and internet products and services; and converged fixed-mobile products and services. BT consists of six customer-facing lines of business: Consumer, EE, Business and Public Sector, Global Services, Wholesale and Ventures, and Openreach.

For the year ended 31 March 2017, BT Group’s reported revenue was £24,062m with reported profit before taxation of £2,354m.

British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York.

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