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BT recognised for the fifth consecutive year in the 2017 Gartner Critical Capabilities for Network Services, Pan-European report

Press Release   •  Mar 30, 2017 09:30 BST

BT given the highest scores by Gartner for Midsize European Network, Large European Network and Core City Backbone, reflecting three of the four use cases in the report

BT today announced that it has received the highest scores in three out of the four use cases evaluated in the 2017 Gartner Critical Capabilities for Network Services, Pan-European, report.

The report’s publication comes only one month after BT was positioned by Gartner, Inc, as a Leader in the Magic Quadrant for Network Services, Global for the 13th consecutive time.The Critical Capabilities report accompanies the February 2017 Magic Quadrant for Network Services, Global. However, compared to the Magic Quadrant, which also assesses providers' completeness of vision and ability to execute, this report is focused solely on providers' current capabilities.

BT believes that the findings will provide valuable insight for its existing and prospective customers considering which network services provider to choose when developing their digital transformation strategies.

Luis Alvarez, CEO of BT’s global services division, said: “I am proud of our performance reflected in the findings of this latest report.We feel that it reflects the way we support our customers in Europe, our Cloud Connect capabilities, our virtualised security and WAN optimisation services and importantly the strength of our new managed SD-WAN services.”

“We have made improvements to the key processes used to serve and enhance our overall customer experience as well as launched rapid deployment for 3G/4G in 28 countries.We continue to advance our strengths with our ongoing investment in our Cloud of Clouds portfolio strategy.”

To read the full report, please click on the following link:


Notes for Editors

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

BT’s portfolio strategy: the Cloud of Clouds

The cloud is creating choices that never existed before. Through understanding those choices comes the confidence and the ability to harness change and do things that matter: get to market and innovate faster, keep costs down, and keep customers happy.

BT’s Cloud of Clouds portfolio strategy is about allowing customers to connect easily and securely to the applications and data they need, regardless of where they’re hosted and where they are based.

As a cloud service integrator, we help customers move confidently and successfully along their cloud journey whilst minimising the complexity, risk and cost; to give them a choice of roadmaps that work for their organisation, in a way that will deliver the results they need.

We manage the whole process from network to cloud, we deal with third parties, deliver performance and security and simplify pricing, all under a single Service Level Agreement.

Click here for more information on the Cloud of Clouds.

About BT

BT’s purpose is to use the power of communications to make a better world. It is one of the world’s leading providers of communications services and solutions, serving customers in 180 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to its customers for use at home, at work and on the move; broadband, TV and internet products and services; and converged fixed-mobile products and services. BT consists of six customer-facing lines of business: Consumer, EE, Business and Public Sector, Global Services, Wholesale and Ventures, and Openreach.

For the year ended 31 March 20161, BT Group’s reported revenue was £19,012m with reported profit before taxation of £2,907m.

British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York.

1The results for the period have been revised to reflect the outcome of the investigation into our Italian business. Detail of which is set out in our third quarter results announcement published on 27 January 2017. This financial information is unaudited.

For more information, visit www.btplc.com