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BT Sport proving a major hit with app users

Press release   •   Sep 12, 2013 00:00 BST

App set to pass the million downloads milestone in the next month 

The BT Sport App is proving a major hit with customers it was announced today by Marc Watson, CEO of BT TV. Watson, who was making a keynote speech at the Royal Television Society, said that huge numbers of BT customers had downloaded the App and that the million milestone was due to be passed in the next month.

Watson explained that customers who watch via the App – rather than via their TVs – are not currently captured by BARB1 and said it would be useful if such viewers could be included in the future. The audiences for BT Sport have been strong, despite this, with the viewing figures for the opening weekend of the Aviva Premiership considerably higher than those a year ago. He said the trend for people to watch online – whether via a PC, Mac or a mobile device – was growing and that broadband would increasingly be an important platform for television.  

He added that BT is investing billions of pounds in fibre broadband saying that fibre would offer fantastic interactivity over TVs in the future, making it a richer watching experience than satellite or other TV platforms. Fibre would also enhance the online experience he added. BT Sport has proved to be very popular with the public since it launched in early August. 

More than three million households are already equipped to watch the channels on their TVs – either via satellite, BT TV or Virgin Media – and whilst many of them, who have BT Broadband, have also downloaded the App, there are hundreds of thousands of homes that have chosen to watch BT Sport exclusively online. 

Speaking today, Watson said: “Television is changing thanks to broadband and that transformation is only going to get more dramatic as customers move to much faster fibre. It is clear that many customers are now watching online rather than via their TV sets and we hope that BARB will soon find a way to capture this important audience. 

 “The BT Sport App has proved to be a great success with our customers. More than a million homes will have soon downloaded the App and, whilst many of those can also watch via their TVs, there are literally hundreds of thousands of people who have chosen to watch exclusively online.” 

 Watson also used the speech to remind his audience that whilst the media had often portrayed the launch of BT Sport as a battle between BT and BSkyB, that was not how the company itself viewed it. He said there was plenty of room in the TV market for both companies and that BT had gone out of its way to make it easy for Sky Sports customers to take BT Sport. He said the real battle from BT’s perspective was for broadband customers. 

 “BT Sport is as much about broadband as it about TV. We are proud as punch of our channels – and the team who have delivered them in an amazingly short timeframe – but they are there first and foremost to entice new customers to take our broadband and to encourage existing customers to stay with BT. Some people think we are trying to win TV customers off Sky but the truth is far more nuanced. There is lots of room for both Sky and BT in the TV space but we are rubbing elbows in the broadband market.” 


 1Broadcasters Audience Research Board