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Organisation and senior management changes at BT

Organisation and senior management changes at BT

Press Releases   •   Jul 28, 2017 07:12 BST

BT Group today announced organisational changes to simplify its operating model, strengthen accountabilities and accelerate its transformation.

EE becomes first UK mobile operator to bring back all customer service calls to the UK and Ireland

EE becomes first UK mobile operator to bring back all customer service calls to the UK and Ireland

Press Releases   •   Jan 13, 2017 15:14 GMT

EE delivers on pledge to answer 100% of EE customer service calls in the UK and Ireland, as part of plan to provide best service in the industry

BT Sport brings virtual reality to EE stores

BT Sport brings virtual reality to EE stores

Press Releases   •   Sep 22, 2016 11:08 BST

Football fans can experience this weekend’s Premier League football clash between Chelsea and Arsenal live in Virtual Reality in four flagship EE stores in London, as part of a new BT Sport trial.

BT launches ninth Infinity Lab Competition with focus on mobile innovation

BT launches ninth Infinity Lab Competition with focus on mobile innovation

Press Releases   •   Jul 12, 2016 11:52 BST

BT today launched its ninth Infinity Lab Competition.

EE launches new strategy to onshore 100% of service calls and expand 4G coverage to 95% of UK

EE launches new strategy to onshore 100% of service calls and expand 4G coverage to 95% of UK

Press Releases   •   Apr 25, 2016 09:43 BST

100% of customer service calls to be handled in UK and Ireland by end of the year, supporting commitment to provide the best customer service for a mobile operator in the UK